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Keywords: Labor shortage
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Journal Articles
Beyond human resources management: why employment is the perennial hospitality issue
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (12): 4122–4137.
Published: 13 November 2025
... industry, which faces persistent labor shortages across all sectors. It highlights key aspects of employment issues and proposes actionable steps toward achieving more sustainable and decent employment. Additionally, it outlines relevant research questions to encourage greater academic engagement...
Journal Articles
Retaining Generation Z employees in the hotel industry: a time-lag study
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (1): 76–93.
Published: 30 April 2024
... 04 09 2023 20 12 2023 01 03 2024 27 03 2024 04 04 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Organizational socialization Person–environment fit Career commitment Gen Z employee retention Labor shortage...
Journal Articles
Labor shortage solution: redefining hospitality through digitization
Available to Purchase
International Journal of Contemporary Hospitality Management (2022) 34 (12): 4674–4685.
Published: 28 June 2022
... of this crisis. Information technology Innovation Hospitality Digitization Artificial intelligence Labor shortage Robots Highlights The hospitality research has recognized that digital innovation in times of crisis can be impactful on the subsequent business models (Giousmpasoglou et al...
Journal Articles
Labor shortage: a critical reflection and a call for industry-academia collaboration
Available to Purchase
International Journal of Contemporary Hospitality Management (2022) 34 (11): 3929–3943.
Published: 02 June 2022
... acquisition, learning and development and talent retention. The worsening labor shortage challenge will likely continue for some years due to an imbalance in labor supply/demand. The H&T industry should work closely with the H&T programs (one key supplier of managerial talent) to find solutions...
