...Jessica C. Murray; Robert J. Harrington; Prakash K. Chathoth; M. Sajid Khan Purpose This study aims to explore memory-dominant logic (MDL) in the luxury hotel context to assess the flow of management experience decisions to memorable experiences, which lead to guest outcomes. While research...

... image and how the chaordic systems influence the overall image of a destination. Gastronomy Food Tourism experiences Destination image Personality traits Food and drink Memorable experiences The competition between destinations has intensified even since Urry (1995) suggested...

... memorable experience, contingent on CBA constructs (sincerity; object-based authenticity; existential authenticity). The significant association between object-based authenticity and memorable experience identified herein differs from some published studies, while other results are broadly consistent...

... experience. However, the authors did not find any significant interaction effects. This study suggests factors that influence customers’ authentic experiences and memory. Thus, the findings provide important implications for delivering authentic and memorable experiences. Previous researchers...