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Journal Articles

The ability of experience design characteristics to elicit epistemic value, hedonic value, and visitor satisfaction in a wine museum

Frederic Ponsignon, David Alexandre Jaud, François Durrieu, Renaud Lunardo
Journal: International Journal of Contemporary Hospitality Management
International Journal of Contemporary Hospitality Management (2024) 36 (8): 2582–2600.
https://doi.org/10.1108/IJCHM-07-2023-1081
Published: 01 March 2024
...Frederic Ponsignon; David Alexandre Jaud; François Durrieu; Renaud Lunardo Purpose Applying the stimulus-organism-response (S-O-R) theory in a wine museum context, this paper aims to examine how and why experience design characteristics influence visitor satisfaction, particularly investigating...
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