... organizations such as the National Health Service (NHS) with valuable lessons for improving quality standards. Illustrates how TQM principles could and in a few cases are already being applied to the NHS in the light of the 1989 Government proposals for reform. Such efforts are in the early stages...

...Anne Tofts The UK National Health Service is undergoing a radical period of change. The changes represent a massive challenge and opportunity for those who manage healthcare in the UK. South East Thames Regional Health Authority′s programme for developing their top managers for future roles...

... of hotel services in hospitals and there will be increased incentives for managers to engage in personal development programmes which will benefit the individual and the organisation. © MCB UP Limited 1991 National Health Service Training Management development Hotel and catering Value...