Keywords: Natural language processing
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Journal Articles
International Journal of Contemporary Hospitality Management 1–18.
Published: 28 September 2026
... 13 09 2026 13 09 2026 © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited Licensed re-use rights only Micro behavioral cues Micro-delight Anticipatory anxiety Tourist satisfaction Guided tours Self-guided tours BERT Natural language processing...
Includes: Supplementary data
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (7): 2352–2373.
Published: 19 December 2022
... advancement in adopting text mining of online reviews for the scale development process. Co-created value Scale development Service-dominant logic Value co-creation Text mining Natural language processing Value co-creation (VCC) has gained scholarly attention in hospitality and tourism...
Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (12): 3574–3591.
Published: 06 November 2018
... to detect fraudulent reviews and create proprietary rating indexes, or which can be used as a measure of selection in recommender systems. This study applies machine learning and natural language processing approaches to combine features derived from the qualitative component of a review...

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