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Keywords: Need satisfaction
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Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (5): 768–789.
Published: 13 July 2015
... for frontline personnel. Originality/value – This study sheds light for identifying the underlying structure of QWL and further investigate the asymmetric relationship between QWL attributes and JS/JDS using need satisfaction, self-determination and three-factor theory in the lodging industry...
