... studies of diverse event portfolio strategies. Design/methodology/approach The discussion in this paper is based on a review of the literature and content analysis of event strategies from two New Zealand cities: Auckland and Dunedin. Findings The paper suggests an empirically tested framework...

...Tracy Harkison; Nigel Hemmington; Kenneth F. Hyde Purpose The purpose of this paper is to explore how the luxury accommodation experience is created by investigating the perceptions of the three main participant groups – managers, employees and guests – using case studies from New Zealand...

... Limited Licensed re-use rights only The purpose of this study is to investigate the motivational factors behind the transition of successful hospitality entrepreneurs in New Zealand, back into paid employment. In all, 16 interviewees were recruited using the snowball technique...

...Kevin O'Gorman; Charles Henry; Hamish Bremner Purpose The aim of this paper is to provide a historical overview of tourism development in the Hot Lakes District, New Zealand c. 1900. Design/methodology/approach The paper comprises primary archival research utilising a number...

... Emerald Group Publishing Limited 2012 Restaurant location Spatial patterns GIS Retailing theory New Zealand Geographic information systems Retailing Cluster analysis The traditional adage in marketing that location is one of the most important and long‐term strategic decision...

... education Students New Zealand Hospitality Management The hospitality industry is rated one of the fastest growing in New Zealand. Despite the global recession, The Ministry of Tourism (2009) forecasts an increase of 18.6 per cent on visitor arrivals between 2008 and 2015. Their report states...

...Adam Weaver Purpose The purpose of this paper is to explore how recent graduates of a university's tourism management programme in New Zealand perceive job quality in the tourism industry. Design/methodology/approach Semi‐structured interviews are used to examine graduates' assessments...

...Asad Mohsin Purpose The aim of the study is to assess customer perceptions of service quality delivered by front office, room service and an in house restaurant/café in the lodgings of Hamilton, New Zealand. Design/methodology/approach The study uses a survey and interview technique. A survey...

... influence the selection than anticipated from previous research. Research limitations/implications Although there are clearly limitations in relation to the number and size of the focus groups, and that the research was only conducted in New Zealand, it does begin to move current research into a new...

...”. This comparison shows quite a difference in opinion as to what is important between potential business guests and accommodation management. New Zealand Hospitality industry Customer satisfaction Management Perception An important percentage of guests staying in hotel or motel accommodation...