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Keywords: Online reputation
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Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (7): 2406–2442.
Published: 10 October 2023
...Yanbo Yao; Tian-Yu Han; Jian-Wu Bi Purpose Online employee reviews have a substantial impact on employee recruitment, retention and the overall perception of a company’s image, making them a crucial element of its online reputation. Consequently, these reviews play a vital role in shaping...
Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (1): 71–90.
Published: 03 May 2023
... 2023 Emerald Publishing Limited Licensed re-use rights only : COVID-19 Hotel performance Urbanization diseconomies Localization diseconomies Online reputation COVID-19 hit the world economy hard. The IMF managing director, Kristalina Georgieva, called it the worst economic crisis...
Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (3): 951–972.
Published: 06 October 2022
... Cox proportional hazard model Online reputation Cognitive dissonance theory Micro, small and medium-sized firms (MSMEs) are of great significance to national economies while they typically experience higher failure risks because of their small size (Liu et al., 2013). Most hotels...
