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Keywords: Organizational citizenship behaviors
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Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (6): 1135–1156.
Published: 10 August 2015
...Hyo Sun Jung; Hye Hyun Yoon Purpose – This paper aims to explain the relationships among employees’ positive psychological capital (PPC) (hope, self-efficacy, resilience and optimism), job satisfaction (JS) and organizational citizenship behaviors (OCBs) in deluxe hotels. This study also seeks...
Journal Articles
International Journal of Contemporary Hospitality Management (2014) 26 (4): 593–609.
Published: 06 May 2014
...Hui Fu; Yaoqi Li; Yanhong Duan Purpose – The purpose of this study is to propose and verify a research model that investigates the mediating role of organizational commitment on the relationship between hotel employee-perceived reputation and organizational citizenship behaviors (OCBs...
Journal Articles
International Journal of Contemporary Hospitality Management (2012) 24 (2): 251–268.
Published: 02 March 2012
...Ying‐Wen Liang Purpose The purpose of this research is to identify that both work values and burnout are important predictors for promoting organizational citizenship behaviors (OCBs). Moreover, this research also seeks to investigate the moderating impact of burnout on the relationships between...
