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Keywords: Payment Card Industry Data Security Standards (PCI DSS)
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Journal Articles
The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth
Available to Purchase
International Journal of Contemporary Hospitality Management (2012) 24 (7): 991–1010.
Published: 28 September 2012
.... Katerina Berezina can be contacted at: katerina@katerinaberezina.com © Emerald Group Publishing Limited 2012 Hotel Information security breach Payment Card Industry Data Security Standards (PCI DSS) Service quality Satisfaction Revisit intentions Word of mouth Experimental design Data...
