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Keywords: People-centered service
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Journal Articles
International Journal of Contemporary Hospitality Management (2026) 38 (7): 2328–2346.
Published: 24 June 2026
...-being in people-centered service work. It also demonstrates that JD-R can be used not only to explain strain and motivation, but also to inform strategic workforce design in collectivist, technology-intensive service settings. © 2026 Emerald Publishing Limited 2026 Emerald Publishing Limited...
