Keywords: Process efficiency
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Journal Articles
International Journal of Contemporary Hospitality Management (2007) 19 (5): 378–387.
Published: 17 July 2007
... efficiencies. Subsequently, there have been many extensions to this model. For an assumption of variable returns to scale, it further allows the decomposition of technical efficiency into pure technical efficiency and scale efficiency. Process efficiency Data analysis Hotel and catering industry...
Journal Articles
International Journal of Contemporary Hospitality Management (1997) 9 (7): 295–303.
Published: 01 December 1997
... together in teams. This will enable organizations to operate a quality assurance programme which is accompanied by improved customer satisfaction and performance improvement. © MCB UP Limited 1997 Europe Hospitality industries Performance measurement Process efficiency Teamwork...

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