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1-4 of 4
Keywords: Psychological contract breach
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Journal Articles
Illegitimate tasks and hospitality employees’ silence behavior: the role of psychological contract breach and collectivist orientation
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International Journal of Contemporary Hospitality Management (2025) 37 (9): 3220–3239.
Published: 15 August 2025
... on hospitality employees’ silence behavior, focusing on the mediating role of psychological contract breach and the moderating role of collectivist orientation. Design/methodology/approach The theoretical model was tested through two sub-studies: a scenario experiment and a survey. The scenario experiment...
Journal Articles
The effect of artificial intelligence awareness on frontline service employees’ silence: the roles of psychological contract breach and moral identity
Available to Purchase
International Journal of Contemporary Hospitality Management (2025) 37 (5): 1845–1861.
Published: 04 March 2025
... influences frontline service employees’ silence through psychological contract breach and whether this process is contingent on frontline service employees’ moral identity, drawing on social exchange theory and moral identity theory. Design/methodology/approach The data were collected from 355 frontline...
Journal Articles
Examining the impact of realistic job previews on leaders’ behavioral integrity and newcomers’ psychological contract breach: a multiwave field experiment
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International Journal of Contemporary Hospitality Management (2025) 37 (6): 1981–2002.
Published: 04 March 2025
...Xiaolin (Crystal) Shi; Hao (Mira) Shi; Xi Yu Leung Purpose The purpose of this study is to explore how realistic job previews can mitigate the negative relationship between perceived leader behavioral integrity and employees’ perceptions of psychological contract breach. Design/methodology...
Journal Articles
Improving the turnover intention of tourist hotel employees: Transformational leadership, leader-member exchange, and psychological contract breach
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International Journal of Contemporary Hospitality Management (2017) 29 (7): 1914–1936.
Published: 10 July 2017
...Tso-Jen Chen; Chi-Min Wu Purpose This study aims to explore the high turnover intention issue in Taiwan’s tourist hotel industry. Due to a lack of empirical research regarding front-line employees’ psychological contract breach perceptions in tourism literature, this study develops an integrated...
