... career progression and examine the relationship between these barriers and turnover intentions. Design/methodology/approach An exploratory sequential mixed-methods approach was used. The first phase involved qualitative data collection from 122 female event professionals to uncover themes...

... implementing the programmes. Qualitative Barriers Hotel industry Managers Carbon footprint Carbon emissions have been falling since the outbreak of COVID-19 in late 2019. For instance, carbon emissions reduced by about 18% between early-February and mid-March 2020 in China as a result...

... the hospitality industry. Design/methodology/approach This paper applies a qualitative approach, sourcing online data from virtual platforms. Findings The results indicate both positive and negative experiences for customers and the workforce, and the paper highlights the challenges of fragmented service...

... The purpose of this study is to explore how senior managers of independent hotels perceive the notion of corporate social responsibility (CSR) through a holistic analysis of motivations of undertaking both social and environmental initiatives. This study conducts qualitative interviews with 22...

... dynamics in these efforts is considered. Design/methodology/approach Narrative interviews in 22 hospitality family firms in Western Austria were conducted. Data were analyzed using the qualitative text analysis software GABEK©. Findings Results show that the entrepreneurial family and employees...

...), finding that the service orientation of an employee or manager can have a significant impact on the service climate of the organization. © Emerald Group Publishing Limited 2013 Qualitative Service Trait‐based Hospitality operator Training Selection Hospitality services Hospitality...