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Keywords: Reservation systems
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Journal Articles
Strategic implementation and IT: gaining competitive advantage from the hotel reservations process
Available to Purchase
International Journal of Contemporary Hospitality Management (2001) 13 (7): 364–371.
Published: 01 December 2001
...” or “IT‐led”. © MCB UP Limited 2001 Reservation systems Management Yield Information technology Development Implementation Fundamental to all business is the relationship between supply and demand. In the hotel industry managing demand is particularly important due to the fixed level...
Journal Articles
Introducing Web technology in a small peripheral hospitality organization
Available to Purchase
International Journal of Contemporary Hospitality Management (2001) 13 (5): 241–250.
Published: 01 September 2001
... systems, the hotel is a pioneer, as it is the first independent hotel in Finland to offer online reservation services through a non‐customized reservation system. © MCB UP Limited 2001 Soft systems methodology Small‐ to medium‐sized enterprises Hotels Internet Online transaction processing...
