... of this paper is to analyse whether hotels that use a revenue management system (RMS) outperform non-RMS-users in a context of decreasing demand. A database of chain hotels with a rating of three or more stars was used to estimate MANOVA and ANOVA models to analyse the role of RMSs in hotel performance...

... management Revenue management systems Revenue management metrics Management tools Revenue management is an essential aspect of running hotels and a vital area of study for hospitality management professionals. In recent years, the field has become significantly more complex, multidisciplinary...