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Keywords: Review content
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Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (4): 1249–1269.
Published: 17 January 2022
... can influence the online reviews for hotels, with special emphasis on the textual review content. Design/methodology/approach This study analyzes online review data collected from Booking.com by using the Linguistic Inquiry and Word Count program to operationalize review depth, analytical thinking...
