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Keywords: Robot anthropomorphism
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Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (6): 1966–1985.
Published: 07 November 2022
... the social cognition (SC)–psychological ownership (PO)–customer responses (CR) model, while examining the association between SC, PO, robot anthropomorphism and CR. Design/methodology/approach The hypotheses of this study are tested using a three-step mixed-method approach that includes partial least...
