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Keywords: Robotic functionality
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Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (12): 3895–3923.
Published: 24 November 2020
... in separate analyzes. Findings The data collected from the 385 experienced theme park visitors revealed that perception of robots with human orientation and safety qualities had the strongest effect on the perceived robotic functionality, while emotions and co-creation qualities hardly had any effect...
