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1-4 of 4
Keywords: Robots
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Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (12): 4674–4685.
Published: 28 June 2022
... strategic solutions that should help hospitality organizations mitigate the effects of this crisis. Information technology Innovation Hospitality Digitization Artificial intelligence Labor shortage Robots 10 03 2022 24 05 2022 07 06 2022 12 06 2022 © Emerald...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (11): 3926–3955.
Published: 30 August 2021
...Stanislav Ivanov; Craig Webster Service robots Tourism Hospitality Willingness-to-pay Robot-delivered services Robots Stanislav Ivanov can be contacted at: stanislav.ivanov@vumk.eu 23 09 2020 30 12 2020 09 04 2021 18 05 2021 20 05 2021 23 05 2021...
Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (11): 4057–4078.
Published: 09 August 2021
.... Survey data from 711 Generation Z individuals in Spain were collected in 2 periods of time. Generation Z customers consider that robots reduce contagion risk at hotels. Robot anthropomorphism increases perceived COVID-19 prevention efficacy, regardless of the context where the robots are used...
Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (12): 3895–3923.
Published: 24 November 2020
...Ady Milman; Asli Tasci; Tingting(Christina) Zhang Purpose This paper aims to explore theme park visitors’ attitudes toward interacting with robots and investigated the qualities and functions of robotic servers and their influence on customers’ loyalty. A structural equation modeling approach...
