...Xiaojun Wu; Yingji Zhang; Chiyin Chen Purpose This study aims to investigate how artificial intelligence technology integration ( AITI ) affects employees’ task performance through two distinct role-stress mechanisms – role conflict and role overload – and whether these relationships vary...

... data from hotel employees in China. Findings The findings indicate that for employees with a growth mindset, intelligent machine usage enhances role efficacy, thereby promoting PCSB, whereas for employees with a fixed mindset, intelligent machine usage increases role overload, thereby inhibiting...

...Levent Altinay; You-De Dai; Janet Chang; Chun-Han Lee; Wen-Long Zhuang; Ying-Chan Liu This study aims to explore the mediating effects of role overload and job security on the relationship between leader–member exchange and work engagement and simultaneously examines the impact of role...

...Yilmaz Akgunduz Purpose – The main purpose of this study is to explore the influence of self-esteem and role stress on job performance in the hotel businesses. Moreover, the research aims to discover which role stress factors, i.e. role ambiguity, role conflict and role overload, have the most...