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Keywords: Routine ostensive
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Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (6): 2113–2135.
Published: 21 November 2022
... the routine is being performed or the purpose of the routine” (Feldman and Rafaeli, 2002 , p. 321). According to Furlan et al. (2019) , these understandings are the constituent elements of the routine’s ostensive aspect. Feldman and Pentland (2003) suggested that this ostensive aspect should...

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