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Keywords: Routine redesign
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Journal Articles
International Journal of Contemporary Hospitality Management (2023) 35 (6): 2113–2135.
Published: 21 November 2022
... Routine redesign Routines are defined as the “specific actions enacted by specific people, at specific times, in specific places” (Feldman and Pentland, 2003 , p. 94). Studies have found that the redesign of routines, defined as the introduction of an intentional change in the formal structure...
