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Keywords: Self-improvement
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Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (10): 3661–3684.
Published: 18 August 2021
... mechanisms that improve the learning (self-improvement) and communication (voice) capabilities of hospitality employees. Design/methodology/approach Data were gathered through structured questionnaires administered to a sample of frontline employees from Spanish hotels. A structural equations model...
