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Keywords: Service framework
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Journal Articles
Enhancing hospitality for families with autistic children: toward an actionable service framework
Available to Purchase
International Journal of Contemporary Hospitality Management (2026) 38 (5): 1524–1543.
Published: 09 April 2026
... the interactional friction between families’ lived experiences and hotels’ operational realities. This study aims to develop a structured, actionable service framework that systematically bridges this inclusion gap. Design/methodology/approach Employing an iterative qualitative design, this study conducted list...
Includes: Supplementary data
