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Keywords: Service hospitableness
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Journal Articles
International Journal of Contemporary Hospitality Management (2022) 34 (4): 1374–1398.
Published: 11 January 2022
...Hailian Qiu; Minglong Li; Billy Bai; Ning Wang; Yingli Li Purpose Hospitableness lies in the center of hospitality services. With the infusion of artificial intelligence (AI) technology in the hospitality industry, managers are concerned about how AI influences service hospitableness. Previous...
