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Keywords: Six Sigma
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Journal Articles
International Journal of Contemporary Hospitality Management (2018) 30 (1): 581–600.
Published: 08 January 2018
... the most widely known CI variants as lean manufacturing, Six Sigma, Lean Six Sigma (LSS), Kaizen and the balanced scorecard (BS), also finding a conceptual link between CI and TQM. The inclusion of the BS is somewhat surprising here, given it is typically seen as less a CI philosophy/methodology and more...
