... provide unmatched value to win customer loyalty and gain market share. Natasa Christodoulidou can be contacted at: nchristodoulidou@csudh.edu © Emerald Group Publishing Limited 2010 Travel Internet Communication technologies Supplier relations In Figure 2 , the market share...

... covering a cross‐section of venue types was used. Findings A significant proportion of venue managers report having long‐term supplier relationships, placing considerable value on the non‐financial benefits that can accrue from long‐term supplier relations featuring mutual trust and good working...

... capabilities in each of the processes and of the activities comprising the processes. Supplier relations Vendor relations Hotel and catering industry Competitive strategy Outsourcing Highly significant changes are currently taking place in tourism, with a notable increase in competition...