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Keywords: Systems design
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Journal Articles
International Journal of Contemporary Hospitality Management (1995) 7 (5): 13–16.
Published: 01 September 1995
... more traditional approaches. This is what we need our judgement for. We find it interesting because it provides insights into problems which were previously obscure and illogical. © MCB UP Limited 1995 Hospitality industry Operations management Systems design Systems theory Our...
Journal Articles
International Journal of Contemporary Hospitality Management (1995) 7 (5): 17–20.
Published: 01 September 1995
... analysis for operational management. © MCB UP Limited 1995 Hospitality industry Operations management Service operations Systems design In an early analysis Cutcliffe[ 1 ]describes and explains a typical food‐service operation of the 1970s in systems terms. Since then the concept has...

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