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Keywords: Three-factor theory
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Journal Articles
International Journal of Contemporary Hospitality Management (2020) 32 (5): 1713–1735.
Published: 14 April 2020
... publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Building on the three-factor theory, this study aims to unravel how the role of hotel attributes such as basic, excitement and performance factors could differ in accordance...
Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (5): 768–789.
Published: 13 July 2015
... for frontline personnel. Originality/value – This study sheds light for identifying the underlying structure of QWL and further investigate the asymmetric relationship between QWL attributes and JS/JDS using need satisfaction, self-determination and three-factor theory in the lodging industry...
