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Keywords: Value
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Journal Articles
Using social distancing technology in hotels: a social exchange perspective
Available to Purchase
International Journal of Contemporary Hospitality Management (2021) 33 (10): 3177–3198.
Published: 04 August 2021
...Cristian Morosan; Agnes DeFranco Purpose As social distancing procedures can be facilitated by various hotel technologies, the purpose of this paper is to investigate the extent to which consumers develop perceptions of value regarding the use of certain hotel technologies for social distancing...
Journal Articles
Disclosing facial images to create a consumer’s profile: A privacy calculus perspective of hotel facial recognition systems
Available to Purchase
International Journal of Contemporary Hospitality Management (2019) 31 (8): 3149–3172.
Published: 31 July 2019
... validate the structural model. Findings It was found that the benefit of information disclosure was the strongest predictor of value of disclosure and that value of disclosure and privacy concerns influenced consumers’ willingness to disclose biometric information. In turn, consumers’ willingness...
Journal Articles
Testing an attribute-benefit-value-intention (ABVI) model of local food consumption as perceived by foreign tourists
Available to Purchase
International Journal of Contemporary Hospitality Management (2019) 31 (1): 123–140.
Published: 30 January 2019
... 2018 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only This study aims to examine the attribute-benefit-value-intention (ABVI) model of local food consumption as perceived by foreign tourists. The model was designed to test the structural...
Journal Articles
How online search behavior is influenced by user-generated content on review websites and hotel interactive websites
Available to Purchase
International Journal of Contemporary Hospitality Management (2015) 27 (7): 1573–1597.
Published: 12 October 2015
... on these Web 2.0 applications is determined, in both cases, by the value of the information, the credibility of the sources and the degree of similarity between the user and the creators of content. Practical implications – Firms should have an active presence in the review Web sites and the hotel...
Journal Articles
Measuring service quality in mid-scale hotels
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International Journal of Contemporary Hospitality Management (2015) 27 (1): 87–106.
Published: 09 February 2015
.... Principle component analysis is utilized to determine the factor structure and regression analysis to determine which factors may serve as predictors of a hotel’s ability to meet customers’ expectations and to provide value. Findings – A three-dimensional model emerged from the data, consistent...
Journal Articles
How reputation creates loyalty in the restaurant sector
Available to Purchase
International Journal of Contemporary Hospitality Management (2013) 25 (4): 536–557.
Published: 24 May 2013
...Kuo‐Chien Chang Purpose This study attempts to investigate the causal relationships between perceived trust, perceived value, customer satisfaction, and corporate reputation to understand how customer perceptions evolve into customer loyalty in the restaurant sector. Design/methodology/approach...
