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Keywords: Value
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Journal Articles
International Journal of Contemporary Hospitality Management (2021) 33 (10): 3177–3198.
Published: 04 August 2021
...Cristian Morosan; Agnes DeFranco Purpose As social distancing procedures can be facilitated by various hotel technologies, the purpose of this paper is to investigate the extent to which consumers develop perceptions of value regarding the use of certain hotel technologies for social distancing...
Journal Articles
Journal Articles
Journal Articles
Journal Articles
International Journal of Contemporary Hospitality Management (2015) 27 (1): 87–106.
Published: 09 February 2015
.... Principle component analysis is utilized to determine the factor structure and regression analysis to determine which factors may serve as predictors of a hotel’s ability to meet customers’ expectations and to provide value. Findings – A three-dimensional model emerged from the data, consistent...
Journal Articles
International Journal of Contemporary Hospitality Management (2013) 25 (4): 536–557.
Published: 24 May 2013
...Kuo‐Chien Chang Purpose This study attempts to investigate the causal relationships between perceived trust, perceived value, customer satisfaction, and corporate reputation to understand how customer perceptions evolve into customer loyalty in the restaurant sector. Design/methodology/approach...

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