... web sites (e.g. Heim and Field, 2007 ; Heim and Sinha, 2001 ; Jiang and Rosenbloom, 2005 ; Ramanathan, 2010). In the context of hotels and tourism, some recent studies have used information from the internet (e.g. Briggs et al., 2007 ; Christodoulidou et al., 2010 ; Law et...

...Yu‐Chin (Jerrie) Hsieh Purpose The purpose of this paper is to analyze the environmental management policies and practices of the top 50 hotel companies as disclosed on their corporate web sites. Design/methodology/approach This study employed content analysis to review the web sites...

... visitors and offering a metric for testing usefulness are the valuable contributions of the study. Tourism Marketing Web sites Though the relationship between actual and perceived information usefulness of an e-tourism website is unlikely to be extremely high, the study in this report builds...

... the policy framework and basis for any diversity management (DM) program or initiative. Design/methodology/approach The study applied a qualitative content analysis of corporate web sites. The analysis and evaluation of the data was not treated in statistical terms or in any quantifiable measures due...