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Keywords: Work fatigue
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Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (1): 136–154.
Published: 20 April 2023
...Tung-Ju Wu; Ruo-Xi Zhang; Jia-Min Li Purpose This study aims to test the relationship between emotional labor and service quality of the frontline employees of Chinese restaurants during the coronavirus disease pandemic (COVID-19). This study further investigated the mediating role of work fatigue...
