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Keywords: Yuanfen
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Journal Articles
International Journal of Contemporary Hospitality Management (2024) 36 (1): 155–181.
Published: 20 April 2023
...Xiangjie Tang; Lawrence Hoc Nang Fong; Amy Siu-Ian So Purpose This study aims to conceptualize the potential stimuli and consequences of perceived yuanfen in the accommodation service encounter by interpreting how Chinese customers perceive yuanfen during their stay in accommodations. Design...
