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Keywords: Active-empathic listening
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Journal Articles
International Journal of Conflict Management (2024) 35 (4): 633–657.
Published: 22 November 2023
... conflict and the moderating impact of a manager’s active-empathic listening in dealing with task conflicts and the defensive communication of the employees. Study 2 intended to assess the causal direction of task conflicts and defensive communication strategies. Design/methodology/approach...
