...Mallory McCord; Gargi Sawhney; Emily Corwin Purpose Different groups may have different standards for what constitutes abusive supervision and may interpret instances of abusive supervision differently. Without knowledge of measurement equivalence between gender or age groups, aggregated mean...

... (i.e. perception of a counterpart’s goals and interests as diametrically opposite to one’s own goals and interests) when they can be creative. Moreover, the authors hypothesize that negotiators’ age buffers the moderated effect of power. Design/methodology/approach The authors conducted two...

...Lena Aline Beitler; Sabine Machowski; Sheena Johnson; Dieter Zapf Purpose The purpose of this paper was to examine age differences in conflict management strategy use, effectiveness and in exposure to customer stressors in service interactions. Design/methodology/approach Moderated regression...