... structure for understanding how abusive supervision affects OCB. Building on the conservation of resources theory, this study aims to investigate the impact of abusive supervision on OCB through the mediating role of burnout. Additionally, the moderating influence of workplace friendship on the link between...

... leads to biased evaluations regarding the effectiveness of female leaders (Brescoll, 2016). © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Burnout Interpersonal strain Intra-team conflict Interpersonal emotion regulation Female leadership...

... Personality Conflict management Burnout Responsible leadership Conflicts management techniques Abusive supervision, which stops short of physical abuse, is related to numerous important job outcomes, such as employees’ psychological withdrawal, job dissatisfaction, reduced job performance...

...Alyssa T. Klingbyle; Greg A. Chung-Yan Purpose The purpose of this study is to examine the burnout of workers in customer service roles as a result of conflict with customers; and the role that coworker support, non-work-related social support and job autonomy play in buffering customer service...

...Khurram Shahzad; Rimsha Iqbal; Basharat Javed; Syed Danial Hashmi Purpose Drawing on conservation of resource theory, this study aims to examine the impact of work-study conflict (WSC) on workplace outcomes (job performance, job satisfaction, burnout and turnover intention). The study also...

..., but the role of mediators like compulsory citizenship behavior, burnout and stress transfer explaining the indirect effect has seldom been reported. Design/methodology/approach The study draws cross-sectional dyadic data from multiple sources (both job incumbent and the spouse). A final sample of 188...

... burnout. Design/methodology/approach Group-level hierarchical multiple regressions were conducted with 972 teaching professionals nested in 109 groups. Findings The positive association between supervisor yielding climate and collective employee burnout was evident when supervisor emotion...

... relationship between age and burnout. Age was associated with use of passive avoidant (avoiding) and active constructive (problem solving) conflict management strategies. Furthermore, older employees used those strategies more effectively. Especially when avoiding conflicts, older employees reported more...

... and feelings of burnout. We review research evidence and conclude, among other things, that the model is more likely to hold up when conflict involves relationships and socio‐emotional, rather than task‐related issues. Avenues for future research and implications for policy and organizational design...