... explicit power motives were measured via self-response scales. Findings First, congruence in power motives was associated with higher empathy and forgiveness than incongruence. In addition, high-implicit/high explicit power motives led to higher level of empathy and forgiveness than low-implicit/low...

... collects data from 262 respondents and analyzes the data with the structural equation modeling. Findings The results indicate that perceived justice has significant effect on empathy, anger, positive word-of-mouth, repurchase intention and revenge. Empathy has a significant and positive effect...

...Richard A. Posthuma; Jean Poitras Purpose Mediators' impartiality and empathy are two classical factors in the parties' trust in mediators. However, mediators are often torn between being impartial and being empathetic. The aim of this paper is to explore this empirically. Design/methodology...

... of reoffending, and transgression severity along with trait empathy were also examined as potential mediators of conflict style effects and as direct predictors of forgiveness. Design/methodology/approach In total, 112 Australian adults completed a questionnaire including a written scenario describing...