... ante consumer perception of justice. Understanding fairness is essential to the understanding and acceptance of arbitration as a dispute resolution procedure by American consumers. Justice plays an important role in dispute resolution and conflict management (Goldman et al., 2016...

... and organizational outcomes. We conclude by arguing that thejustice literature needs to focus on identifying moderators of the justice-outcome relations noted in the metaanalyses. Keywords: Organizational Justice, Fairness, Outcome "Is it fair that she gets paid more than I do for the same job?" "Nobody told us why...