...Keri Szejda; Amy S. Ebesu Hubbard Purpose This study aims to investigate the relationship between perceptions of mediators acting symmetrically (treating parties equally) and transparently (providing an explanation of past or future behavior) with parties’ assessments of the neutrality...

...Keri Szejda Fehrenbach; Amy S. Ebesu Hubbard Purpose – The purpose of this paper is to provide a comprehensive review of the neutrality literature and suggests areas ripe for future research. Design/methodology/approach – The authors reviewed journal articles on the topic of neutrality...

.... Findings – It is found that power is embedded in the mediator's position and in his/her role in the mediation. Furthermore, neutrality is less of a concern as compared to justice in the mediator's terms. Finally, socio-cultural indications of the language strategies and techniques were drawn about...