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Keywords: Win‐win
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Journal Articles
International Journal of Conflict Management (2011) 22 (4): 394–412.
Published: 04 October 2011
.... Design/methodology/approach Historical approaches to conflict management are briefly reviewed and Goldratt's evaporating cloud is introduced as a structured approach to achieving win‐win solutions to workplace conflicts. A comprehensive case is used to demonstrate the application of the suggested...
