Doctoral abstract

In the year 2017, Business Continuity Institute’s survey with more than 400 responses from 65 countries revealed that 69% of respondents do not have full visibility of their supply chains, and they also found that 85% of supply chains experienced at least one disruption over the previous 12 months. It has been notice that disruption become part of almost daily for most of the supply chain firm. Therefore, firms need to use existing resources (exploitation) and look for new opportunities (exploration) to get competitive advantage. But, one of the biggest challenges for the firms is to keep balance between exploitation...