... as a precursor to the adaptation to inherent challenges. The purpose of this paper was to examine the coping capacity of the South African community in Auckland to a disaster event. Design/methodology/approach This study gathered information from both primary and secondary sources. Interviews and survey were...

...Maren Maal; Mark Wilson-North Purpose The use of social media in crisis communication is growing and spreading in an instantaneous speed. The social media technology enables immediate information sharing reaching millions of users on various social media platforms. This paper has gathered lessons...

... This paper gives new insights on how information from public authorities is perceived by residents, and thus indicates how policy measures for cultural heritage and sustainability should be communicated to achieve public understanding. This paper is based on qualitative case study methodology...

...Lisa Dethridge; Brian Quinn Purpose This paper aims to examine how media play a role in community responses to disaster. The authors explore how communication technology may allow new relationships between community groups and emergency agencies. The authors examine the context within which...

...Judy Burnside-Lawry; Luis Carvalho Purpose The paper aims to examine one local government’s efforts to increase local-level engagement in building community disaster resilience. Presenting the empirical evidence of stakeholder engagement activities that increase risk awareness and encourage...

...Philip Pond Purpose A key concept within the wider practice of crisis informatics is situational awareness, which refers to the way that social media can be used to provide local, situation-specific information. This information may be used for disaster response communication and resilience...

...Kurniawan Adi Saputro Purpose The purpose of this paper is to present a case study on the communication strategies used by the information volunteers of Jalin Merapi during the Mt. Merapi disaster in Indonesia 2010. Design/methodology/approach In all, 18 information volunteers are interviewed...

...Dr Jerry Velasquez; Maria Risom Laursen Purpose – This paper aims to explore how different risk perceptions of experts, institutions and laymen have to be taken into consideration if non-governmental organizations and donors want to include the community in disaster risk reduction. Otherwise...

.... It was also investigated whether the reconstruction efforts were supported by clear and effective communication mechanisms that allow citizens to became the more resilient. Governance Communication Earthquakes On Monday April 6, 2009, at 3:32 a.m., an earthquake of 6.3 magnitude on the Richter...