... for them. Design/methodology/approach This study draws on 24 semi-structured interviews with 5 fire professionals and 19 residents of two high-density informal settlements. Interviews were analyzed thematically, with professional and resident perspectives on the same hazards compared directly...

... barriers and opportunities facing those living in informal settlements are, for addressing the challenges at the intersection of adequate, inclusive and resilient housing. The research methodology used to collect and analyse data is presented following a discussion on key findings and concluding notes...

.... Findings The paper analyses the innovative methods and solutions used by NGOs in informal settlement upgrading and housing improvement works related to disaster risk reduction, namely, community mapping and design, and show how they end up building community resilience. Research limitations...