... with a special focus on the use of social media for disaster communication based on age groups. Design/methodology/approach This study has drawn on a review of past studies carried out by the same research team to identify the scope of the study. In addition to that, a conceptual framework was developed...

...Maren Maal; Mark Wilson-North Purpose The use of social media in crisis communication is growing and spreading in an instantaneous speed. The social media technology enables immediate information sharing reaching millions of users on various social media platforms. This paper has gathered lessons...