...Adah-Kole Emmanuel Onjewu; Richard B. Nyuur; Salima Paul; Yong Wang Purpose Although recent literature has examined diverse measures adopted by SMEs to navigate the COVID-19 turbulence, there is a shortage of evidence on how crisis-time strategy creation behaviour and digitalization activities...

... generation and improving income distribution. Despite the importance of SMEs, there are still opportunities for developing works that support and guide SMEs to use digital technologies, especially to digitalize their customer service. Therefore, this work aims to propose drivers containing recommendations...

...Piera Centobelli; Roberto Cerchione; Emilio Esposito; Renato Passaro; Ivana Quinto Purpose This paper aims to conceptualize the digital behavior of startups and investigate the emerging behaviors about digital strategies of the Italian startup firms enrolled in the Startup Act policy initiative...

...Salvatore Ammirato; Alberto Michele Felicetti; Roberto Linzalone; Daniela Carlucci Purpose Digitalization had a relevant impact on the cultural tourism sector, both demand and supply. If, on the one hand, advances in digital technologies provided tourists with new mobile services able to amplify...

...Nicola Raimo; Ivano De Turi; Alessandra Ricciardelli; Filippo Vitolla Purpose This study aims to analyse the level of digitalization in the cultural industry. More in detail, it aims to examine the determinants and effects of the digitalization level of museum organizations and the role played...

...Anna Karin Olsson; Iréne Bernhard Purpose This study aims to explore how women entrepreneurs in small businesses encounter digitalization and learn to use social media at work by combining theoretical perspectives from research on women entrepreneurs in small businesses, digitalization and use...