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Volume 4, Issue 6
1 June 1991
International Journal of Health Care Quality Assurance Cover Image for Volume 4, Issue 6
Research Article| June 01 1991

Planning for High Quality Care

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Publisher: Emerald Publishing
Online ISSN: 1758-6542
Print ISSN: 0952-6862
© MCB UP Limited
1991
Int J Health Care Qual Assur (1991) 4 (6)
https://doi.org/10.1108/EUM0000000002032

An organisational framework for capturing the essential components of total quality management at hospital and directorate level is presented and discussed, based on work carried out at Northwich Park Hospital, near London. Examples of quality plans and monitoring formats are provided.

Keywords: CONTRACTS, STANDARDS, HEALTH CARE, NATIONAL HEALTH SERVICE, TQM
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© MCB UP Limited
1991
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