Issues

Recent publications

Modernising Cancer Services

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Media and Health

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Mapping Health on the Internet

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Narrative-Based Primary Care: A Practical Guide

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Public-Private Partnerships for Public Health

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The Handbook of Clinical Trials and Other Research

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Promoting Health Politics and Practice

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News

USA. Joint Commission on Accreditation of Healthcare Organizations approved as "deeming" authority

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UK. Wider access to medicines to allow patients to manage their own health care

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UK. HSE report into the effects of teamworking on work-related stress

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USA. Improving the quality of laboratories doing simple tests

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UK. New report says NHS staff are disillusioned and demoralised

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USA. New national QIO effort: improving nursing home quality of care

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UK. Review of health policy since 1997

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UK. Childhood mental health problems lead to higher costs in adulthood in mental health services and criminal justice system

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USA. Initiative for quality improvements

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Canada. Canadian-American agreement on indigenous health

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UK. New Director of Patient Experience and Public Involvement appointed

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Canada. Achievements in palliative care

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USA. New report examines systems that rate the strength of scientific research studies and their findings

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Worldwide

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USA. IWA-1: 2001 – Quality Management Systems: Guidelines for Process Improvements in Health Service Organizations

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Editorial

Targets and standards

Robin Gourlay
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Website reviews

UK Health Centre

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TalkingQuality

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How to run an effective improvement collaborative

John Øvretveit
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Managing complexity: acknowledge the attraction patterns by supporting sensemaking and allowing the quality system to serve as the panoptic system

Eva Lindberg
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Assessing the quality of physiotherapy services using Servqual

Adrienne Curry; Emma Sinclair
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Service quality measurement in a medical imaging department

Joseph C.H. Wong
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Improving through inspecting: pharmaceutical inspectors in nursing homes

Roger Paxton; M.N. Asghar
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