Issues

Recent Publications

Statutory and Mandatory Training in Health and Social Care: A Toolkit for Good Practice

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News and views

Pakistan

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Africa

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Australia

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World Health Organisation

Jo Lamb-White
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Americas

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United Kingdom

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Editorial

Quality assurance frameworks

Keith Hurst
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Recent publications

Representing Health

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Delivering Quality in the NHS

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Third World Health – Hostage to First World Health

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Patient satisfaction under managed care

Daniel Simonet
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Quality evaluation in health care services based on customer‐provider relationships

Vasco Eiriz; José António Figueiredo
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Technology usage, quality management system, and service quality in Thailand

Nilubon Sivabrovornvatana; Sununta Siengthai; Donyaprueth Krairit; Himangshu Paul
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Preliminary outcomes and cost‐benefit analysis of a community hospital emergency department screening and referral program for patients aged 75 or more

Rebecca N. Warburton
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Value‐added benefits of technology: E‐procurement and e‐commerce related to the health care industry

Alan D. Smith; Joseph Correa
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Benchmarking patient improvement in physical therapy with data envelopment analysis

Daniel Friesner; Donna Neufelder; Janet Raisor; Mohammed Khayum
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