Issues

Recent publications

Neuroscience in Education – The Good, the Bad, and the Ugly

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Assembling Health Care Organizations – Practices, Materialities and Institutions

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Essential Skills for Influencing in Healthcare – A Guide on How to Influence Others with Integrity and Success

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Pursuing the Triple Aim: Seven Innovators Show the Way to Better Care, Better Health, and Lower Costs

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News and views

United States of America - More hospitals charge upfront fees for non-urgent care in emergency rooms

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WHO - WHO upholds guidance on hormonal contraceptive use and HIV

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Chad - Why polio is so hard to eliminate

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Australia - More young Australians must start with the discussion about donation wishes

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Qatar - New body to improve basic healthcare

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New Zealand - New Zealand Medical Association (NZMA) welcomes serious and sentinel events report to reduce future harm

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Cameroon - The Cardiopad – an African invention to save lives

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Sweden - New method makes it easier to treat prostate and pancreatic cancer

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Canada - New cancer screening test could have big health-care impact in Northern Ontario

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United Kingdom - More than 1.3 million diabetes patients not offered vital tests

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Editorial

Synthesising the QA literature

Keith Hurst
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Competition rules and health care players: principles and consequences

Diego Fornaciari; Stefaan Callens
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Using complaints to enhance quality improvement: developing an analytical tool

Sophie Yahui Hsieh
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Improving medical personnel selection and appointment processes

Mark L. Bassett; Wayne P. Ramsey; Christopher C.A. Chan
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Long‐term care physical environments – effect on medication errors

Atiya Mahmood; Habib Chaudhury; Alana Gaumont; Tiana Rust
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Towards a balanced performance measurement system in a public health care organization

Peter P. Yuen; Artie W. Ng
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A critical study of quality parameters in health care establishment: Developing an integrated quality model

Mohammad Azam; Zillur Rahman; Faisal Talib; K.J. Singh
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Connecting the voices of users, caregivers and providers on service quality: A study of home‐care services

Oscar E. Firbank
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